About Village Tech
Village Tech is a tuition-free, public charter school serving grades PK-12 in Dallas. They opened their doors in 2012 after a group of teachers from two schools serving the Duncanville community came to believe they could “do this better.” Sana had the pleasure of speaking with Amber Robinson, CFO / HR Director, and Lori Crysdale, HR Specialist, to get the scoop on how their innovative school ended up with our innovative health insurance plans. In 2011 the founding members of Village Tech put together a charter proposal and got unanimous approval from the state. Charter schools in Texas get less funding than independent school districts (ISD), so Village Tech would need to get creative with their beneﬁts to help entice great teachers to sign on.
Intro to Sana
After a few years in operation, Amber was on the lookout for a new health insurance plan for Village Tech. They’d been dealing with constant rate increases from the previous plan, causing them to have to drop other employee beneﬁts to make up for the diﬀerence. Amber says “I had a history of going into open enrollment with an apology on my lips.” Village Tech’s broker kept trying to get Amber better quotes, but none hit the mark for quality plans on their shoestring budget. Then she got a call from one of Sana’s sales reps oﬀering plans that were exactly what she’d been looking for. Amber and Lori wanted employees to be involved in decision making so they put together an “action team” of employees that interviewed Sana in-person. The team deﬁnitely came into the conversation as skeptics. According to Amber, “Many times it’s overpromise, underdeliver.” And it leaves them asking, “Is this too good to be true?” After grilling Sana for a few hours and getting honest, satisfactory answers to their questions, the “action team” began to build trust.
The biggest factor for Village Tech was cost. When Sana said “we save companies 30%,” Amber said, “prove it!” When her team got their quote, they were pleased with what they saw. Sana’s deductibles were also far lower when compared to similar plans oﬀered to ISD employees.
“I haven’t seen a plan with a $500 deductible that’s aﬀordable in a decade or more. Being able to show that is a really big deal,” says Amber. Value was important, too and Sana’s premiums seemed like a deal for everything that came withthe plans.
The biggest factor for Village Tech was cost. When Sana said “we save companies 30%,” Amber said, “prove it!” When her team got their quote, they were pleased with what they saw. Sana’s deductibles were also far lower when compared to similar plans oﬀered to ISD employees. Check. The staﬀ cared a lot about access to current doctors and the ability to easily add doctors. Check. They also cared about telehealth access. Check. And Sana’s willingness to come on-site during open enrollment was proof that we’d be there to support the Village Tech team throughout the plan year. Check. The action team compared Sana plans to the best of the other plans their broker had provided. There was no contest. “If you look at what employees are actually getting with Sana, the savings are huge,” says Amber, adding that they were so aﬀordable that “people actually chose fuller-featured plans.”Village Tech voted YES to Sana and 68 of their 121 full-time employees enrolled in a Sana plan on September 1st of 2019.
Fortunately, since starting with Sana, Amber and Lori have had nothing negative to say. They say that every time there’s been room for growth, Sana has really listened to their feedback. “We have been so pleased with our experience with Sana so far,” says Amber who frequently recommends Sana to other small and medium businesses.“What we are experiencing right now is very very positive.” According to Amber, “Sana takes a hands-on approach. I have never seen an insurance company have this level of customer service and deliver to this extent.” And as for the plans? “I haven’t felt like we were oversold on anything,” she says. We’re honored to be working with other forward-thinking businesses like Village Tech and helping them to make life a little easier for their valued teachers and employees.
Sana takes a hands-on approach. I have never seen an insurance company have this level of customer service and deliver to this extent..
CFO, Village Tech
87%of Sana clients choose to renew their plans after their ﬁrst year